Return policy

Return / cooling-off period

As a customer, you have the right to a so-called cooling-off period of 14 working days to return the product received without reason. Exceptions to this are personalized products / customization. The items can only be returned unused and undamaged. If we have already received your payment, we will refund the purchase price including our shipping costs to you after we have received the return shipment. The shipping costs that you make when returning are for your own account.

More information about this cooling off period or right of withdrawal can be found here.

Return shipment


Only the costs of the return shipment are for your own account.