Privacy Policy


Privacy-sensitive data, or personal data, are processed via our website. We at Duurzaam Wonen Holland think that careful handling of personal data is of great importance. Personal data is therefore extremely carefully processed and secured by us.

In our processing, we comply with the requirements set by the new privacy legislation AVG. That means, among other things, that we:

  • limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • clearly state the purposes for which we process personal data. We do this via this privacy statement;
  • take appropriate security measures to protect your personal data and also requirements of parties that process personal data in our order;
  • ask you first for explicit permission to process your personal data in cases where your permission is required;
  • we respect your right to provide, correct or delete your personal data on request for inspection.

Duurzaam Wonen Holland is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose.

This privacy statement was last modified on 19-03-2019.


When using our website we obtain certain information from you. That may be personal data. We only keep and use the personal data provided by you directly, within the framework of the service you request, or of which it is clear that they are provided to us to process.

We use the following information for the purposes mentioned in this privacy statement:

  • Name and address details
  • Telephone number
  • Billing address
  • Email address
  • Payment details


We do not publish your data.


Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent. Your information may be provided to third parties for the correct processing of an order, technical support or other necessary aspect within our organization. The following overview describes the various 'third parties' parties:


Our website is developed with software from Joomla. Personal data that you make available to us for the benefit of our services are not shared directly with this party, but we can give Joomla access to the management system of our website (and therefore also to your data) to provide us (technical) support. However, Joomla will never use your data for any purpose whatsoever.

Joomla is obliged to take appropriate security measures based on the agreement we have made with them. Joomla uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored.


The maintenance of our website is provided by Gorilla Internet Marketing. Maintenance means things such as: regularly updating the website software, regularly updating the security software, technical support, etc.

Gorilla Internet Marketing is obliged to take appropriate security measures based on the agreement we have made with them. Gorilla Internet Marketing uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored.


We use website hosting and and e-mail services from DentalHome. DentalHome processes personal data on our behalf but does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data.

DentalHome has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Your hosting is required by virtue of the confidentiality agreement.



We use the services of Unit4 for our administration and accountancy. Unit4 processes your name, address and residence details and details regarding your order or service. This data is used for managing sales invoices.

Your personal data is sent and stored protected, Unit4 has taken the necessary technical and organizational measures to protect your data against loss and unauthorized use.

Unit4 is obliged to observe secrecy and will treat your information confidentially. Unit4 does not use your personal data for purposes other than those described above.


We use the services of Office365 for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Office365 does not have access to our mailbox and we treat all our email traffic confidentially.


Our website uses cookies for functional use only.

When you visit our website for the first time, a notice is shown in which we explain why we use cookies. We understand your further use of our website as permission for this use of cookies. You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.

We have made agreements about the use of cookies and applications with third parties that place cookies. However, we do not have complete control over what the providers of these applications themselves do with the cookies when they read them out. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: these can change regularly).



We have taken security measures to limit abuse of and unauthorized access to personal data.


The personal data described above are retained for as long as necessary to process your orders, including warranty. We then store data for a maximum of one year for the statistical purposes described. The data will then be erased unless there is a legal obligation that requires longer storage (such as the fiscal retention of seven years for payment data).



This privacy statement does not apply to websites of third parties that are connected to our website by means of links. We can not guarantee that these third parties handle your personal data in a reliable or secure manner. We encourage you to read the privacy statement of these websites before using these websites.



We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly so that you are aware of these changes.


For questions about our privacy policy or questions regarding access and changes to (or removal of) your personal data, you can contact us at any time via the information below.

You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your consent, or provide a motivated statement that you want us to limit the processing of personal data.

To prevent misuse, we can ask you to adequately identify you. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find these in the settings of your browser. If the information is not correct, you can request that we change the data or have it removed.


Of course we will gladly help you further if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to submit a complaint to the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact details

Duurzaam Wonen Holland
De Volharding 2a
1607MJ Hem
0228 753496